Lucas Jaricot
About Lucas Jaricot
Lucas Jaricot serves as the Responsable Support Opérationnel France at Transdev, where he manages operational support services and oversees budget management. He has a diverse background in IT and operational roles, having worked at Computacenter and Expectra in various capacities over the years.
Work at Transdev
Lucas Jaricot currently holds the position of Responsable Support Opérationnel France at Transdev, a role he has occupied since 2021. In this capacity, he manages the budget for operational support and oversees the governance and management of services provided to users. His responsibilities include managing the outsourcing contract for support services, which encompasses helpdesk, proximity, and logistics. He also contributes to controlling operational costs related to the information system and is responsible for reporting and managing improvement plans for operational support services.
Previous Experience at Computacenter
Lucas Jaricot worked at Computacenter for several years in various roles. He served as an Administrateur Systèmes et Réseaux from 2012 to 2015, where he gained experience in system and network administration. He later took on the role of Recetteur Informatique from 2015 to 2017 and transitioned to a Consultant Workplace for four months in 2017. In 2018, he worked as an Incident Manager for seven months and as a Transition Manager Helpdesk for eight months. His diverse roles at Computacenter provided him with a solid foundation in IT support and management.
Background in Operational Support
Before joining Transdev, Lucas Jaricot worked at Expectra from 2006 to 2012, where he engaged in various missions in a managed services capacity. His experience in operational support roles has equipped him with the skills necessary to effectively manage support services and improve operational efficiency. His background in incident management and system administration has contributed to his current responsibilities in overseeing operational support at Transdev.
Management of Operational Services
In his current role at Transdev, Lucas Jaricot is responsible for the governance and management of operational services provided to users. This includes overseeing the development and management of outsourcing contracts for support services. He plays a key role in ensuring that operational support aligns with organizational goals and meets user needs. His focus on improvement plans and cost control is essential for maintaining efficient operational services.