Malcolm Samuels
About Malcolm Samuels
Malcolm Samuels is a Trainee Locomotive Engineer at Transdev in Auckland, New Zealand, with a background in aviation and customer service. He has over two decades of experience in operations management and has transitioned from roles at Air New Zealand and Emirates Airline to the rail industry.
Work at Transdev
Malcolm Samuels has been employed at Transdev as a Trainee Locomotive Engineer since 2020. His role involves acquiring the necessary skills and knowledge to operate locomotives effectively. This position marks a transition from his previous career in aviation to the rail industry, reflecting his adaptability and commitment to learning new competencies.
Background in Aviation Industry
Before joining Transdev, Malcolm Samuels worked in the aviation sector for over a decade. He served as an Inflight Service Manager at Air New Zealand from 2014 to 2020, where he managed inflight services and customer interactions. Prior to that, he was a Senior Flight Steward at Emirates Airline from 1999 to 2005. His extensive experience in aviation has equipped him with valuable skills in customer service and operations management.
Education and Expertise
Malcolm Samuels earned a Bachelor of Science degree from The University of Auckland, where he studied Chemistry, Maths, and Physics from 1993 to 1998. His educational background provides a strong foundation in analytical thinking and problem-solving, which is beneficial in his current role in the rail industry.
Customer Service and Training Skills
Malcolm possesses a robust background in customer service and employee training, developed during his time in the aviation industry. These skills are advantageous in his role as a Trainee Locomotive Engineer, where effective communication and teamwork are essential for ensuring safety and operational efficiency.
Experience in Operations Management
With over two decades of experience in operations management, Malcolm Samuels has a comprehensive understanding of complex transportation systems. This experience enhances his ability to navigate the challenges associated with the rail industry and contributes to his effectiveness in his current role.