Martin Bernier
About Martin Bernier
Martin Bernier is a Project Manager CRM at Transdev, where he has worked since 2021, overseeing the deployment of the CRM Dynamics 365 program across 15 countries. He holds multiple degrees in business and project management from various institutions, including SKEMA Business School and PSB Paris School of Business.
Work at Transdev
Martin Bernier has been serving as Project Manager CRM at Transdev since 2021. In this role, he is responsible for deploying the CRM Dynamics 365 program across 15 countries, which impacts 250 users. His work involves managing relationships, providing training, and engaging with the CRM community to ensure effective implementation and usage of the CRM system.
Education and Expertise
Martin Bernier holds a Master’s degree in Manager de Projets et Programmes from SKEMA Business School, which he completed in 2022. He also studied Digital Business at PSB Paris School of Business, earning a Master 2 (M2) from 2021. Additionally, he participated in an international exchange program at EBC Hochschule in Berlin, focusing on International Business. His educational background equips him with the skills necessary for project management and business development.
Background
Before joining Transdev, Martin Bernier worked in various roles that contributed to his expertise in project management and CRM systems. He was a Sales Business Development professional at Discodery for one month in 2019 and served as Référent CRM Service Clients AVIATION at TotalEnergies from 2020 to 2021. He also worked as a Business Analyst at Ex Libris in 2018. These experiences have shaped his understanding of customer relationship management and business processes.
Achievements
In his current role at Transdev, Martin Bernier oversees the development of a commercial development dashboard project and frames strategies for business process optimization projects. His leadership in managing the CRM group’s relationships and community engagement highlights his commitment to enhancing CRM practices across the organization.