Michael Haynes
About Michael Haynes
Michael Haynes is a Business Improvement Director at Transdev with extensive experience in the transit industry, including previous roles at the Chicago Transit Authority and Noblis. He holds a Bachelor's and a Master's degree in Civil Engineering, specializing in Transportation and Information Technology.
Work at Transdev
Michael Haynes has served as the Business Improvement Director at Transdev since 2019. In this role, he focuses on enhancing operational efficiencies and implementing innovative solutions within the transit sector. His responsibilities include overseeing business improvement initiatives and ensuring that the company's services meet the evolving needs of transit agencies. Haynes employs agile and ad-hoc development strategies to address the fast-paced demands of the industry.
Previous Experience at Chicago Transit Authority
Michael Haynes has extensive experience with the Chicago Transit Authority (CTA), where he held multiple positions from 2002 to 2018. He began as a Project Coordinator for Automatic Passenger Counting and Information Technology, progressing to Project Manager, Senior Project Manager, and finally Manager of Transit Systems Support. During his tenure, he managed over $20 million in contracts and developed metrics and back-end data systems for performance measurement in transit operations.
Education and Expertise
Michael Haynes holds a Bachelor's degree in Civil Engineering with a focus on Transportation from Lafayette College and a Master's degree in Civil Engineering with a focus on Information Technology from The University of Texas at Austin. His educational background supports his expertise in Automatic Voice Annunciation Systems, Automatic Vehicle Location, Automatic Passenger Counting, and various technologies including GTFS and Oracle PL/SQL Development.
Background in Transportation Analysis
Before his roles at the Chicago Transit Authority, Michael Haynes worked as a Senior Transportation Analyst at Noblis for one year in Washington, DC. He also served as a Graduate Research Assistant in Civil Engineering at The University of Texas at Austin. Additionally, he was a Visiting Instructor at Lafayette College for five months in 2001. His diverse background in transportation analysis and education has contributed to his comprehensive understanding of transit systems.
Software Development and Training
In addition to his transit management roles, Michael Haynes has experience as a self-employed Ad-hoc Transit Developer, where he focused on learning and building Python applications for transit solutions. He develops software settings adjustments for best practices across various properties and facilitates staff training to improve the usage of local transit software, enhancing operational effectiveness within the organizations he supports.