Michelle D'silva
About Michelle D'silva
Michelle D'silva serves as a Customer Communications Officer at Transdev, a position she has held since 2014. She completed her bachelor's degree at Madurai Kamraj University and has additional training from the New Zealand School of Travel and Tourism and Air New Zealand Aviation Institute.
Work at Transdev
Michelle D'silva has been employed at Transdev as a Customer Communications Officer since 2014. In this role, she is responsible for managing customer interactions and ensuring effective communication between the company and its clients. Her tenure at Transdev spans a decade, during which she has contributed to enhancing customer service protocols and improving overall client satisfaction.
Education and Expertise
Michelle D'silva completed her bachelor's degree at Madurai Kamraj University from 2010 to 2014. She also attended the New Zealand School of Travel and Tourism, where she gained knowledge relevant to the travel and tourism industry. Additionally, she studied at the Air New Zealand Aviation Institute in 2013, furthering her expertise in customer service within the aviation sector. Michelle has also pursued studies at AUT University.
Background
Before joining Transdev, Michelle D'silva worked at WNS Global Services as a Senior Customer Service Representative in 2010 for 11 months. This position provided her with foundational experience in customer service, which she has built upon throughout her career. Her educational background and early work experience have shaped her approach to customer communications.