Robert Laporte
About Robert Laporte
Robert Laporte is a Technicien Informatique with expertise in operating systems and point of sales systems. He has worked at Transdev in Brossard, Québec, since 2020 and has a background in customer satisfaction in the hospitality industry.
Work at Transdev
Robert Laporte has been employed at Transdev since 2020, serving as a Technicien informatique. His role involves providing technical support and ensuring the smooth operation of IT systems within the organization. Transdev is known for its commitment to delivering efficient transportation solutions, and Laporte's contributions support this mission through his expertise in information technology.
Education and Expertise
Robert Laporte studied at Champlain College St-Lambert, where he completed a program in Information Technology Support Specialist. He earned an Attestation d'études collégiales from 2008 to 2009. His educational background has equipped him with the skills necessary to excel in various IT environments, particularly in the hospitality sector.
Technical Skills and Systems Proficiency
Laporte possesses extensive expertise in operating and point of sales systems, including Opera, IQWARE, and Hotello. He is also proficient in Micros POS, MaitreD, and Véloce. His technical skills extend to networking, where he has experience with Cisco and Fortinet products, as well as managing multiple guest Wi-Fi networks.
Background in Customer Satisfaction
Robert Laporte has a strong background in customer satisfaction, particularly within the hospitality industry. His experience in this field has informed his approach to technical support, emphasizing the importance of user experience and service quality in technology solutions.