Thelma Moreno
About Thelma Moreno
Thelma Moreno is an apprentice responsible for Quality, Safety, and Environment (QSE) at Transdev, where she manages performance indicators and collaborates on improvement actions. She has a background in laboratory technology and quality assurance, with relevant experience at various organizations in France.
Current Role at Transdev
Thelma Moreno currently holds the position of Apprentie Chargée De QSE at Transdev, where she has been employed since 2021. In this role, she is responsible for analyzing, monitoring, and reporting performance indicators related to quality, safety, and environmental management. She collaborates with various departments within the company to propose improvement actions. Additionally, she manages the performance measurement system for service quality, ensuring compliance with contractual agreements with IDFM.
Previous Experience
Prior to her current role, Thelma Moreno gained valuable experience in various positions. She worked as a Technicienne de laboratoire at Institut Jacques Monod/CNRS and University Paris Diderot for two months in 2018 and again in 2019. She also served as a Conseiller en ventes au détail at KIABI from 2019 to 2020 and as an Apprentie qualité/hygiène at Groupe AUCHAN from 2020 to 2021. These roles contributed to her expertise in quality management and customer service.
Educational Background
Thelma Moreno has a solid educational foundation in quality and safety management. She studied at Lycée Francois Truffaut, where she earned her Baccalauréat in scientific studies from 2015 to 2017. She then pursued a BTS in Biotechnologie at ENCPB - Lycée Pierre-Gilles de Gennes from 2017 to 2019. Following that, she completed a Licence professionnelle in Sécurité des aliments - Assurance qualité at Université Paris-Est Créteil (UPEC) from 2020 to 2021. Most recently, she obtained a Master 1 (M1) in Qualité, hygiène, sécurité, environnement from CFA Descartes - Université Gustave-Eiffel in 2022.
QSE Management System Contributions
At Transdev, Thelma Moreno contributes to the management and evaluation of the QSE Management System, which is certified under ISO 9001, ISO 14001, and ISO 45001 standards. Her responsibilities include developing and monitoring the survey plan for service quality, which is essential for maintaining high standards and ensuring compliance with industry regulations.