Torsten Walther
About Torsten Walther
Torsten Walther is a Zugbegleiter at Transdev, where he has worked since 2016 in Dresden and surrounding areas. He has expertise in psychosocial traumatology and has a background in various fields including gerontology and crisis intervention.
Work at Transdev
Torsten Walther has been employed at Transdev as a Zugbegleiter since 2016. In this role, he operates in Dresden and its surrounding areas in Germany. His responsibilities include assisting passengers and ensuring a smooth travel experience. His tenure at Transdev spans over eight years, during which he has gained extensive experience in the transportation sector.
Education and Expertise
Torsten Walther studied at TÜV Rheinland Sachsen, where he focused on Gerontologie, Altenpflege, Psychiatrie, and Klinische Seelsorge. He completed a program in Gerontopsychiatrische Altenpflege in 2013, which lasted for 11 months. His educational background provides him with a strong foundation in psychosocial traumatology, enabling him to understand and address the psychological effects of trauma.
Background
Before joining Transdev, Torsten Walther worked at Swiss Post Solutions GmbH for eight months as part of a project team from 2015 to 2016. He also held a position at eg factory GmbH as an Angestellter for one year from 2014 to 2015. His diverse work experience contributes to his skill set and knowledge in various fields.
Crisis Intervention and Support Skills
Torsten Walther is knowledgeable in crisis intervention and emergency pastoral care. He provides support during critical situations, demonstrating his ability to assist individuals in distress. His expertise in psychosocial aspects allows him to offer meaningful help in challenging circumstances.
Knowledge in Health Insurance and Customer Care
Torsten Walther possesses knowledge in health insurance reimbursement, which includes understanding the processes and regulations related to health insurance claims. Additionally, he has skills in CRM customer care, indicating his experience in managing customer relationships and ensuring satisfaction.