Vikram G
About Vikram G
Vikram G is a Customer & Communications Collections Officer at Transdev, where he has worked since 2018 in Wellington & Wairarapa, New Zealand. He has a background in customer service and sales operations, with experience in motivating teams and tailoring communication to enhance performance.
Work at Transdev
Vikram G has been employed at Transdev as a Customer & Communications Collections Officer since 2018. In this role, he operates in the Wellington and Wairarapa regions of New Zealand. His responsibilities include managing customer communications and collections, ensuring effective interaction with clients and stakeholders.
Previous Employment Experience
Prior to his current position, Vikram G worked in various roles that contributed to his expertise in customer service and operations. He served as a Customer Services Specialist at New World NZ from 2012 to 2014 and as a Sales Operations Specialist at The Warehouse from 2011 to 2012. Additionally, he worked as a commercial teller at Linfox Armaguard Pty Ltd from 2014 to 2018 and held a position as a Customer Care Professional at New World NZ from 2010 to 2011.
Education and Expertise
Vikram G holds a Bachelor's degree in Mechanical Engineering from Jawaharlal Nehru Technological University, which he completed from 2005 to 2009. His educational background supports his analytical skills and problem-solving abilities, which he applies in his professional roles, particularly in customer service and communications.
Skills and Specializations
Vikram G possesses extensive experience in both contact centers and face-to-face interactions, particularly within the community health sector. He is recognized for his ability to motivate and develop teams, tailoring communication to individual learning styles to enhance performance. His approach to problem-solving is noted for being unconventional, and he demonstrates strong attention to detail.
Professional Attributes
Vikram G thrives under pressure and is driven by the challenge of setting and exceeding goals. His proven track record in team motivation and development reflects his commitment to achieving high performance in his roles. He is known for his unique communication skills and ability to adapt to various situations.