Jessica Holt Carr
About Jessica Holt Carr
Jessica Holt Carr is the Director of Product Design at Transfix, where she has worked since 2022. She has extensive experience in user experience design, having previously held leadership roles at companies such as Chewy, athenahealth, and Isobar.
Current Role at Transfix
Jessica Holt Carr serves as the Director of Product Design at Transfix, a role she has held since 2022. In this position, she leads the design team and oversees the product design processes. Her responsibilities include managing the design life-cycle, from research to iterative design, ensuring that product solutions meet user needs effectively.
Previous Experience at Chewy
Prior to her current role, Jessica worked at Chewy, where she held multiple positions. From 2019 to 2022, she served as User Experience Design Research & Accessibility Leadership. Before that, she was the Senior Manager of Product Design for six months in 2018. Her tenure at Chewy contributed to her expertise in user experience and accessibility.
Education and Expertise
Jessica Holt Carr holds a Bachelor of Arts in English and Technical Writing and Professional Communication from the University of Massachusetts Amherst. She also earned a Master of Science in Human Factors in Information Design from Bentley University. Her educational background supports her strong expertise in Experience Design, Research, and Accessibility leadership.
Career Background in User Experience
Jessica has a diverse background in user experience across various organizations. She worked at Hill Holliday in different roles, including Interaction Designer and Associate Director of User Experience. Additionally, she has experience at MEDITECH, Bright Horizons, Isobar, and athenahealth, where she contributed to user experience and design initiatives.
Achievements in Design and Research
Jessica has co-authored academic publications in the field of Human Factors in Information Design. Her work emphasizes her commitment to advancing knowledge in user experience and accessibility. She has also demonstrated her ability to grow and scale design teams across sectors such as healthcare, agency, and e-commerce.