Manuel Mercedes
About Manuel Mercedes
Manuel Mercedes is a Senior Compliance Specialist at Transfix, where he has worked for eight years, progressing from Compliance Associate to his current role. He holds a Bachelor's degree in International Business from Baruch College and has experience in various roles within compliance and customer service.
Work at Transfix
Manuel Mercedes has been employed at Transfix since 2016, currently holding the position of Senior Compliance Specialist. In this role, he is responsible for drafting, modifying, and implementing policy and process changes to ensure compliance with evolving regulations. Prior to his current position, he spent 3.5 years at Transfix as a Compliance Associate and Compliance Lead. During his tenure, he managed upwards of six direct reports and investigated serious incidents related to the compliance program, ensuring that appropriate parties were informed and reportable incidents were filed.
Education and Expertise
Manuel Mercedes has a diverse educational background. He earned a Bachelor's degree in International Business from Baruch College, studying from 2012 to 2015. He also holds an Associate of Science degree in Business Administration and Management from CUNY Hostos Community College, completed between 2010 and 2012. Additionally, he studied Culinary Arts at the International Culinary Center, achieving a Professional Culinary certification in 2020. His studies included a year abroad at Nagasaki University of Foreign Studies, focusing on Japanese Language and Culture.
Background
Before joining Transfix, Manuel Mercedes held several positions that contributed to his professional development. He worked as a Culinary Associate at Rethink Food for ten months in 2021, where he was involved in food-related initiatives. Prior to that, he served as an Operations Analyst at Founder Shield for three months in 2016. His earlier experience includes a role as a Special Project Coordinator Assistant at CUNY Citizenship Now! from 2012 to 2016, and as a Customer Service Team Member at Whole Foods Market for three months in 2012.
Achievements
In his role as a Senior Compliance Specialist at Transfix, Manuel Mercedes has demonstrated his ability to adapt to changing regulations and ensure compliance within the organization. He has utilized his knowledge of highway software, Looker, and carrier 411, as well as an AI-driven website, to gain insights into carrier work history and potential risks. His experience managing a team and investigating compliance incidents highlights his commitment to maintaining high standards within the compliance program.