Al Gunduz
About Al Gunduz
Al Gunduz is a Field Service Engineer at TransMedics, Inc. in Andover, Massachusetts, with extensive experience in field service roles across various companies, including Bayer and Berkeley Lights, Inc.
Work at TransMedics
Al Gunduz has been employed as a Field Service Engineer at TransMedics, Inc. since 2022. In this role, he is responsible for conducting investigations into system failures and out-of-box failures. He has performed extensive installations and maintenance of the TransMedics Organ Care System throughout Europe. Additionally, he ensures uptime at 15 satellite offices, maintaining a response time of 24 hours. His contributions include assisting in the curation of a new service database to streamline reporting processes.
Previous Experience in Field Service Engineering
Before joining TransMedics, Al Gunduz held several positions in the field service engineering sector. He worked as a Senior Field Services Engineer at Bayer from 2016 to 2021, where he gained significant experience in the industry. Prior to that, he served as a Senior Field Service Engineer at Berkeley Lights, Inc. for 8 months in 2021-2022. His earlier role as an International Support Manager at Nova Biomedical from 2014 to 2016 also contributed to his expertise in field service operations.
Background in Science and Engineering
Al Gunduz's career began with a strong foundation in science. He worked as a Forensic Chemist II at Lawrence Livermore National Laboratory from 2002 to 2003. He also served as a Research Chemist at Walter Reed Army Institute of Research for seven years, from 1997 to 2004. His academic background includes a Bachelor of Science degree in Biochemistry from Penn State University, which he obtained from 1993 to 1997.
Education and Qualifications
Al Gunduz completed his high school education at Fox Chapel Area High School, graduating in 1993. He then pursued higher education at Penn State University, where he studied Biochemistry and earned a Bachelor of Science degree in 1997. His educational background has equipped him with the necessary knowledge and skills to excel in his roles within the field of engineering and science.
Training and Development Contributions
In his current role at TransMedics, Al Gunduz provides both on-site and off-site training for other field service engineers. This aspect of his job highlights his commitment to professional development and knowledge sharing within the organization. His experience across various companies and roles enables him to effectively train and mentor his peers.