Casey Coughlin
About Casey Coughlin
Casey Coughlin serves as the Director of Operations at TravelNet Solutions, where they have worked since 2021. With a diverse background in technical sales, operations management, and customer success, Coughlin has held various leadership roles across multiple companies over the past two decades.
Current Role at TravelNet Solutions
Casey Coughlin serves as the Director of Operations at TravelNet Solutions, a position held since 2021. In this role, Coughlin oversees operational strategies and ensures the effective functioning of the organization. The position is based in Cottage Grove, Minnesota, and involves leadership responsibilities that align with the company’s objectives.
Previous Experience at TravelNet Solutions
Prior to the current role, Coughlin held multiple positions at TravelNet Solutions. They worked as the Director of TRACK Customer Success from 2020 to 2021, focusing on enhancing customer satisfaction and success. Additionally, Coughlin served as a Technical Sales Engineer and SaaS Portfolio Manager from 2019 to 2020, where they contributed to the development and management of software solutions.
Background in Technical Sales and Solutions Engineering
Coughlin has a strong background in technical sales and solutions engineering, which enhances their operational capabilities. This experience includes roles such as Senior Technical Sales Engineer at Digital River from 2016 to 2019 and Senior Account Manager for Global E-Commerce from 2013 to 2016. These positions involved developing commerce strategies and managing client relationships.
Experience in Retail Operations
Coughlin has extensive experience in retail operations, particularly from their time at Gander Mountain. They served as Manager of Retail Operations overseeing 105 locations from 2006 to 2008. Additionally, they held roles in training and communications, product specialization, and IT installation and support within the same organization, contributing to a comprehensive understanding of retail dynamics.
Career Timeline Overview
Coughlin's career spans various roles across multiple organizations. They began at Gander Mountain in 2000 and held several positions until 2008. Following that, they worked at Lubrication Technologies, Inc. from 2008 to 2010, Advanced Wireless Communications from 2010 to 2011, and then transitioned to roles at Digital River until 2019. Coughlin's diverse experience reflects a commitment to operational excellence and customer success.