Alexandros Daskalakis
About Alexandros Daskalakis
Alexandros Daskalakis serves as the Manager of Customer Success, Technical Delivery at Travelport, where he focuses on fostering long-term growth and success for customers. He has extensive experience in the travel and technology sectors, having held various roles at Travelport and Amadeus IT Group over the years.
Current Role at Travelport
Alexandros Daskalakis currently holds the position of Manager of Customer Success, Technical Delivery at Travelport. He has been in this role since 2022, focusing on enabling Travelport as a trusted partner for its customers. His responsibilities include driving long-term growth and success through strategic and tactical consultancy of API-based products and solutions within the EMEA region.
Previous Experience at Travelport
Daskalakis has extensive experience at Travelport, having worked in various roles over several years. He served as a Customer Success Manager from 2019 to 2021 for two years, and as a Senior Online Specialist from 2018 to 2019 for nine months. Additionally, he worked as an Online Specialist from 2013 to 2018 for five years. His roles involved enhancing customer satisfaction and supporting the company's online initiatives.
Work History in the Travel Industry
Before his current role, Daskalakis worked at Amadeus IT Group as an Operations Support Engineer from 2010 to 2011 and as a Technical Support Executive from 2006 to 2010. His experience in these positions contributed to his understanding of technical support and operations within the travel technology sector.
Educational Background
Daskalakis studied at the University of Sussex, where he earned a Bachelor of Engineering (BEng) in Electronic Engineering from 1998 to 2001. Prior to that, he completed A-Levels in Chemistry, Mathematics, and Physics at St. Lawrence College in Athens, Greece, from 1996 to 1998. His educational background provides a strong foundation for his technical roles in the industry.
Early Career Experience
Daskalakis began his career in the travel and technology sectors with positions at IKEA Group as Sales Support in 2004 and as an IT Administrator at Γ. Β. Γεωργακοπουλος from 2005 to 2006. He also worked as a Project Coordinator at airtickets.gr from 2012 to 2013. These early roles contributed to his skills in customer support and project management.