Anisa Ahmed
About Anisa Ahmed
Anisa Ahmed is an Account Manager at Travelport in Nairobi, Kenya, where she has worked since 2021. She specializes in implementing Galileo products and services, developing strategies for key accounts, and generating revenue through effective account support.
Work at Travelport
Anisa Ahmed has been serving as an Account Manager at Travelport since 2021. In this role, she ensures the effective implementation and in-depth use of Galileo products and services through comprehensive account support. Anisa has developed strategies for a portfolio of key accounts, focusing on revenue retention, protection, and growth for Travelport GDS customers. She engages with key users and influencers within these accounts to ensure that Galileo business solutions meet customer needs.
Previous Experience at Travelport
Prior to her current role, Anisa Ahmed worked at Travelport as a Key Account Support Executive from 2015 to 2021. During her six years in this position, she gained extensive experience in account management and customer support. Her responsibilities included assisting key accounts and contributing to the overall success of the company's customer relations strategy in Nairobi, Kenya.
Education and Expertise
Anisa Ahmed studied at IATA Training, where she achieved distinction in Travel and Tourism. This educational background has equipped her with the knowledge and skills necessary to excel in the travel and tourism industry, particularly in account management and customer service.
Cross-Departmental Collaboration
Anisa participates in and supports a cross-departmental account team at Travelport. This team is dedicated to delivering service excellence to customers. Her involvement in this collaborative effort highlights her commitment to enhancing customer satisfaction and ensuring that the services provided meet the highest standards.