Arthur F. Johnston
About Arthur F. Johnston
Arthur F. Johnston is a Product Manager at Travelport, where he has worked since 2023 in Barcelona, Spain. He has extensive experience in product management and operations across various regions, including North America and EMEA.
Work at Travelport
Arthur F. Johnston has been employed at Travelport as a Product Manager since 2023, based in Barcelona, Catalonia, Spain. In this role, he leads stakeholder engagement for the North America (NORAM) and Europe, the Middle East, and Africa (EMEA) regions. His focus is on regional products connected to Smartpoint Cloud. Johnston manages the product roadmap, aligning with key stakeholders in both commercial and technology sectors. He is responsible for maintaining the Travelport/client feedback loop, ensuring customer needs are prioritized in product development.
Education and Expertise
Arthur F. Johnston holds a Master of Business Administration (MBA) from the Questrom School of Business at Boston University. He also earned a Bachelor of Science in Information Systems from Liberty University. Additionally, he studied Criminal Justice at Mount St. Mary's University. Johnston has furthered his knowledge in aeronautics and aviation through studies at Advanced Helicopter Concepts and U.S. Army Flight School, where he achieved Initial Entry Rotary Wing (IERW).
Background
Before joining Travelport, Arthur F. Johnston held various positions in the technology and operations sectors. He worked as a Principal Operations Manager at Sienar Advanced Solutions from 2019 to 2020 in Beijing, China. Prior to that, he served as a Process Owner at Sabre Corporation in Montevideo, Uruguay, from 2015 to 2017. His experience also includes a decade with the U.S. Federal Government, where he worked as an Operations Specialist and later as an Emergency Response Official with the U.S. Department of Homeland Security.
Professional Experience
Arthur F. Johnston has a diverse professional background with significant roles in product management and operations. He previously worked as a Product Owner at Travelport for seven months in 2022, also in Barcelona. His tenure at Sabre Corporation included positions as Senior Information Systems Operations Manager and Process Owner. At Sienar Advanced Solutions, he served as Principal Service Manager. Johnston's roles have consistently involved collaboration with business leaders to align product strategies with commercial and technology goals.
Stakeholder Engagement and Product Strategy
In his current role at Travelport, Arthur F. Johnston emphasizes stakeholder engagement and product strategy alignment. He collaborates with technology counterparts to define clear requirements, facilitating accurate estimations and investment decisions. Johnston works with other Product Family Managers to ensure that customer value propositions are integrated into the product portfolio. His approach is data-driven, managing ongoing priorities with a steering group to enhance customer centricity in product development.