Becky Chan
About Becky Chan
Becky Chan is a Customer Service Manager at Travelport, where she has worked since 2015. She has a background in tourism management, with previous roles at Kuoni and Starwood Hotels & Resorts Worldwide.
Work at Travelport
Becky Chan has been employed at Travelport as a Customer Service Manager since 2015. In this role, she oversees customer service operations and ensures that client needs are met effectively. Her tenure at Travelport spans over nine years, during which she has contributed to enhancing customer satisfaction and streamlining service processes.
Previous Experience in Customer Service
Prior to her current position, Becky Chan worked at Kuoni as a Senior Supervisor of Customer Services for one year from 2010 to 2011 in Hong Kong. She also held the position of Reservation Sales Associate at Starwood Hotels & Resorts Worldwide, Inc. from 2007 to 2009 in Singapore. These roles provided her with extensive experience in customer service and hospitality.
Education and Expertise
Becky Chan studied Tourism Management at the University of Strathclyde, where she earned a Bachelor of Arts (B.A.) degree from 2004 to 2006. She furthered her education at Hong Kong University SPACE, obtaining an Advanced Diploma in Tourism Management from 2002 to 2004. This educational background has equipped her with the knowledge and skills necessary for her career in the tourism and hospitality sectors.
Career Timeline
Becky Chan's career in customer service began with her role as a Reservation Sales Associate at Starwood Hotels & Resorts Worldwide, Inc. from 2007 to 2009. She then transitioned to Kuoni, where she served as a Senior Supervisor of Customer Services for one year. Since 2015, she has been with Travelport, where she continues to advance her career in customer service management.