Cathy Satcher
About Cathy Satcher
Cathy Satcher is a System Administrator at Travelport, where she has worked for 26 years. She holds multiple degrees from Shorter University and has extensive experience in IT support and project management.
Work at Travelport
Cathy Satcher has been employed at Travelport as a System Administrator since 1998. With over 26 years of experience in this role, she operates from Atlanta, Georgia. Her responsibilities include performing updates on websites, applying security patches, and maintaining E-Commerce servers. Cathy also provides Level II support in a helpdesk environment, managing an entire network system and MQ Series hubs. Her extensive experience in system administration contributes to the overall efficiency and security of Travelport's IT infrastructure.
Education and Expertise
Cathy Satcher holds multiple degrees from Shorter University. She earned a Bachelor of Arts in Human Services from 1999 to 2007 and a Bachelor's degree in Human Development, Family Studies, and Related Services from 2008 to 2009. Additionally, she achieved a Master of Arts in Organizational Leadership from 2009 to 2010. Cathy also studied Computer and Information Sciences at Georgia Northwestern Technical College, obtaining an Associate of Science degree from 1983 to 1985, and completed an Associate of Science in Computer Programming at Chattahoochee Technical College from 1994 to 1997.
Technical Skills and Certifications
Cathy Satcher possesses a diverse skill set in IT and system administration. She is certified in CPR and First Aid and holds a National Career Readiness Certification at Gold Level. Her technical expertise includes proficiency in operating systems such as Microsoft Windows and Linux/Unix, as well as knowledge of ITIL and PMP methodologies. Cathy is skilled in various software applications, including Microsoft Office Suite, Webex, Azure, and Splunk. She has experience troubleshooting connectivity issues and maintaining documentation for company methodologies.
Project Management Experience
In her role at Travelport, Cathy Satcher has assisted Project Managers and served as Project Manager during their absence. This involvement demonstrates her capability to manage projects and coordinate tasks effectively. Her experience in project management complements her technical skills, allowing her to contribute to the successful execution of IT initiatives within the organization.