Claire Bown
About Claire Bown
Claire Bown serves as the Non GDS Provider Billing Team Leader at Travelport, where she has worked since 2017. She has a diverse background in finance and customer service, with previous roles at PepsiCo, Lloyd's Register, and Dell.
Work at Travelport
Claire Bown has been employed at Travelport since 2017, where she serves as the Non GDS Provider Billing Team Leader. In this role, she oversees billing processes and team performance, leveraging her expertise in Quality Assurance and Key Performance Indicators. Her leadership capabilities contribute to the efficiency and effectiveness of the billing operations within the organization, based in Swindon, United Kingdom.
Previous Experience in Finance and Administration
Before joining Travelport, Claire Bown held several positions that enhanced her financial and administrative expertise. She worked at PepsiCo as a Senior Finance Administrator from 2008 to 2013, where she gained valuable experience in finance operations. Following that, she served as the EMEA Order to Cash Team Leader at Lloyd's Register from 2013 to 2017, further developing her skills in financial management and team leadership.
Background in Customer Service and Sales Operations
Claire Bown began her career at Dell, where she worked as a Senior Customer Service Representative from 1999 to 2006. This role provided her with foundational skills in customer satisfaction and sales operations. Her experience in customer service has been beneficial in her current role, particularly in managing billing processes and ensuring high levels of team performance.
Education and Expertise
Claire Bown studied at Farnborough College of Technology, where she achieved a Higher National Diploma (HND) in Business and Finance. This educational background supports her expertise in financial operations and enhances her leadership skills. Additionally, her strong background in the public safety industry complements her current responsibilities in billing and finance.