Claire Osborne
About Claire Osborne
Claire Osborne serves as the Director of Customer Success at Travelport and has chaired the Association of Women Travel Executives since 2019. With extensive experience in the travel industry, she has held various leadership roles, focusing on customer engagement and team development across Europe, the Middle East, and Africa.
Current Role at Travelport
Claire Osborne serves as the Director of Customer Success at Travelport, a position she has held since 2020. In this role, she plays a crucial part in defining the strategy and direction for customer success teams. She ensures alignment with global colleagues and focuses on delivering first-class customer engagement for key businesses and innovators in the travel industry.
Leadership at AWTE
Since 2019, Claire Osborne has been the Chair of the Association of Women Travel Executives (AWTE) in London, United Kingdom. In this leadership position, she supports initiatives aimed at empowering women in the travel industry. Her role involves guiding the organization and advocating for the advancement of women professionals within the sector.
Professional Background
Claire Osborne has a diverse professional background in the travel industry, with significant experience at Travelport and other organizations. She previously held roles such as Solutions Sales Director for Northern Europe and Head of Local Product and Technology at Travelport. Additionally, she worked at STA Travel in various capacities, including UK Agency Sales Manager and Account Manager.
Educational Background
Claire Osborne studied at Sandwell College of Further and Higher Education, where she completed A Levels in English, History, and Sociology from 1987 to 1990. She also attended Kings Norton Girls School from 1983 to 1987. Her educational background has contributed to her extensive knowledge and expertise in the travel industry.
Experience in Customer Success Management
With extensive experience in leading customer success management teams across Europe, the Middle East, and Africa (EMEA), Claire Osborne focuses on elevating her team to be leaders in their field. She emphasizes defining best practices and standards to enhance customer success and engagement.