Douglas Heiser, Pmp
About Douglas Heiser, Pmp
Douglas Heiser is the Director of Software Engineering at Travelport, where he has worked since 2021. He has over 20 years of experience in project management and software development, with a background in international business analysis and expertise in geospatial services and web development.
Current Role at Travelport
Douglas Heiser currently serves as the Director of Software Engineering at Travelport, a position he has held since 2021. In this role, he oversees software engineering initiatives and manages teams to ensure the successful delivery of software solutions. His responsibilities include strategic planning, resource allocation, and maintaining quality standards in software development. He also contributes to the company's technological advancements by implementing best practices in software engineering.
Previous Experience at Travelport
Before his current role, Douglas Heiser worked at Travelport as a SAFe Engineering Delivery Manager from 2018 to 2021. During this time, he focused on implementing the Scaled Agile Framework (SAFe) to enhance project delivery and team collaboration. His tenure at Travelport has provided him with a solid foundation in agile methodologies and software project management.
Professional Background
Douglas Heiser has a diverse professional background with over 20 years of experience in project management and software development. He previously worked at Critigen as a Senior Project Manager from 2009 to 2012, where he managed various projects in Denver, Colorado. Additionally, he served as a Project Manager/Application Architect at CH2M HILL from 2007 to 2009, gaining experience in both Idaho Falls, Idaho, and Abu Dhabi, UAE.
Education and Expertise
Douglas Heiser holds both a Bachelor of Science (BS) and a Master of Science (MS) in Industrial Engineering from Montana State University-Bozeman. His educational background supports his expertise in program management, business analysis, and statistical modeling. He has also developed skills in geospatial/GIS services, web development, and quality assurance throughout his career.
International Project Management Experience
Douglas Heiser has significant international project management experience, having worked in Abu Dhabi, United Arab Emirates, and Seoul, South Korea. His focus in these roles included program management information systems and business intelligence reporting. This global perspective has enhanced his ability to manage diverse teams and complex projects across different cultural contexts.