Edneia Bezerra
About Edneia Bezerra
Edneia Bezerra is a Program Manager at Travelport in Langley, United Kingdom, where she has worked since 2020. She has a diverse background in project management and research, with previous roles at GlobalData Plc, University of Reading, and Thomson Reuters.
Work at Travelport
Edneia Bezerra has been employed at Travelport as a Program Manager since 2020. In this role, she operates from Langley, United Kingdom, and has accumulated four years of experience in program management within the travel technology sector. Her responsibilities include overseeing various projects and ensuring alignment with organizational goals.
Previous Employment Experience
Prior to her current position, Edneia Bezerra held several roles in various organizations. She worked as a Senior Research Manager at GlobalData Plc for seven months in 2011 and served as a Project Manager at the University of Reading from 2017 to 2020. Additionally, she was an Account Manager for Government & Academia at Thomson Reuters from 2016 to 2017. Her experience also includes a tenure as Global Research Director at GlobalData Consumer from 2011 to 2014.
Education and Expertise
Edneia Bezerra holds a Bachelor of Science in Economics from Universidade Gama Filho, which she completed from 1993 to 1996. She also earned a Master of Science in Agricultural Economics from Universidade de São Paulo between 1997 and 2000. Furthermore, she is certified in Leading SAFe, indicating her proficiency in Scaled Agile Framework methodologies.
Skills and Proficiencies
Edneia Bezerra possesses a diverse skill set that includes proficiency in various software tools such as Aha, Qualtrics, Looker, and SPSS. She is experienced with CRM systems and data analysis tools including Excel, Access, Oracle, SalesForce, Tableau, and Power BI. Her expertise extends to presenting methodologies and scores to global teams, contributing to account renewals, and managing projects funded by the European Union.
Career Background
Edneia Bezerra's career spans multiple roles across different industries. She worked as a Marketing Analyst at Michelin from 1998 to 2002 and held positions at Snap-on Business Solutions and GAPbuster Worldwide. Her experience includes managing customer relationships and successfully addressing complaints, showcasing her ability to negotiate and maintain client satisfaction.