Elena Ananieva
About Elena Ananieva
Elena Ananieva is a Senior Manager of Strategic Accounts at Travelport, where she has worked since 2021 in St. Petersburg, Russia. With a career spanning over two decades in the travel industry, she has held various roles at Travelport and previously worked for SAS and Lufthansa.
Work at Travelport
Elena Ananieva has held multiple positions at Travelport since joining the company in 2012. She started as a Sales Executive and progressed to the role of Sales and Account Manager for the North-West region from 2014 to 2019. Following this, she served as the Account Manager for Strategic Accounts from 2019 to 2021. Currently, she is the Senior Manager of Strategic Accounts, a position she has held since 2021 in St. Petersburg, Russia. Additionally, she was the Head of Account Management for Russia from 2017 to 2019.
Education and Expertise
Elena Ananieva has a diverse educational background in languages. She studied Foreign Languages at St. Petersburg State Pedagogical University from 1996 to 2001. She also attended Universität Potsdam for a year in 1999, focusing on Germanic Languages, Literatures, and Linguistics. Her education at Goethe-Schule from 1986 to 1996 provided her with a strong foundation in language skills, which complements her professional roles in customer service and account management.
Background in Customer Service
Elena Ananieva has extensive experience in customer service within the airline industry prior to her tenure at Travelport. She worked as a Passenger Service and Ticket Agent at SAS (Scandinavian Airlines) from 2003 to 2006 and as a Customer Service Agent at Lufthansa from 2002 to 2003. These roles contributed to her skills in client relations and account management, which she later applied in her positions at Travelport.
Career Progression
Elena Ananieva's career at Travelport reflects significant growth and advancement. She began as a Sales Executive and moved through various roles, including Sales and Account Manager and Head of Account Management. Her current role as Senior Manager of Strategic Accounts demonstrates her ability to manage key client relationships and strategic initiatives within the company.