Elizabeth Johnstone
About Elizabeth Johnstone
Elizabeth Johnstone is a Technical Sales and Solutions Analyst at Travelport, where she has worked since 2014. She has a background in customer service and technical consultancy, having held various roles in the travel and hospitality sectors.
Current Role at Travelport
Elizabeth Johnstone serves as a Technical Sales and Solutions Analyst at Travelport, a position she has held since 2014. In this role, she provides technical consultancy and solution design for regional sales initiatives. Her responsibilities include coordinating with outsource vendors and third-party software developers to support internal IT initiatives. Elizabeth is also involved in the provisioning, installation, and configuration of Travelport products for both agency desktop and e-commerce platforms.
Previous Experience at Travelport
Prior to her current role, Elizabeth worked at Travelport as a Helpdesk Executive from 2012 to 2014 in Sydney, Australia. During her two years in this position, she gained valuable experience in customer support and technical assistance, which laid the foundation for her subsequent role in technical sales and solutions.
Career Background in Hospitality and Travel
Elizabeth has a diverse background in the hospitality and travel industries. She worked as a Front Desk Receptionist at K+K Hotels from 2002 to 2007, where she developed customer service skills. Following this, she served as an International Travel Consultant at Flight Centre from 2008 to 2011, which provided her with insights into travel planning and client relations.
Technical Skills and Expertise
Elizabeth possesses a strong technical skill set, particularly in the areas of solution design and product configuration. Her experience includes working with various software platforms and coordinating technical projects. This expertise is essential for her role at Travelport, where she supports sales initiatives and enhances product offerings.