Esther Wairegi
About Esther Wairegi
Esther Wairegi is a Customer Relations Executive at Travelport, where she has worked since 2013. She holds a degree in International Business Administration from United States International University and a diploma in Travel Operations from Kenya Utalii College.
Work at Travelport
Esther Wairegi has been employed at Travelport as a Customer Relations Executive since 2013. In this role, she is responsible for managing customer interactions and ensuring a high level of service. Her experience in customer relations contributes to Travelport's commitment to providing effective solutions in the travel technology sector.
Education and Expertise
Esther Wairegi studied at United States International University, where she earned a degree in International Business Administration with a focus on International Finance from 2008 to 2011. Additionally, she obtained a Diploma in Travel Operations from Kenya Utalii College, studying Travel and Exploration from 2001 to 2003. This educational background equips her with a strong foundation in both finance and the travel industry.
Background
Before joining Travelport, Esther Wairegi worked at Kenya Airways as a Helpdesk Executive for six years, from 2007 to 2013. This position allowed her to develop skills in customer support and operational processes within the aviation sector. Her experience in a major airline has provided her with insights into customer needs and expectations in travel services.
Professional Experience
Esther Wairegi has accumulated over 17 years of experience in the travel and customer service industries. Her career began at Kenya Utalii College, followed by her role at Kenya Airways, and now at Travelport. This diverse experience has enabled her to build expertise in customer relations and travel operations.