Gina Shatto
About Gina Shatto
Gina Shatto is an experienced Account Manager at Travelport, where she has worked for 24 years. She has demonstrated leadership in project management and contributed to the implementation of innovative travel technology solutions.
Work at Travelport
Gina Shatto has been employed at Travelport since 2000, serving as both Account Executive and Account Manager for 24 years. In her role, she has contributed significantly to various projects, including the implementation of the Travelport Trip Manager online corporate booking tool at the Ticket Manager Center. This initiative improved the efficiency of corporate travel reservations, particularly for executive VP travel. Additionally, she played a key role in the rollout of Travelport Rapid Reprice, showcasing her expertise in travel technology solutions.
Education and Expertise
Gina Shatto's educational background includes a Bachelor of Business Administration (BBA) in Travel & Tourism from Southeastern Academy of Travel & Tourism, completed between 1986 and 1988. She also studied Hospitality Administration/Management at Aprinda Hotel and Resort Training, earning the Certified Hotel Sales Specialist designation from 1985 to 1986. Her foundational education includes a high school diploma from Northeast High School, where she studied General Studies from 1982 to 1986.
Background in Aviation
Before her tenure at Travelport, Gina Shatto worked at Southwest Airlines as a Ticket/Gate Agent from 1991 to 1998, accumulating seven years of experience in the aviation industry. This role provided her with valuable insights into customer service and operational processes within the airline sector, which she later applied in her career in travel technology.
Project Management and Leadership Skills
In her current role at Travelport, Gina has acted as Project Manager for a significant conversion account during its transition phase. This experience highlighted her leadership and project management skills. She has also provided presentations of an automated repricing tool to internal company account managers, facilitating the adoption of innovative solutions within the organization. Additionally, she has implemented automated tools to reduce call handling times, resulting in cost savings for her department.