Hany Gamal El Din
About Hany Gamal El Din
Hany Gamal El Din is a Customer Service Support Manager at Travelport, where he has worked since 2018 in Sharq, Al Asimah, Kuwait. He has extensive experience in customer service and support, having previously held roles as Help Desk Team Leader at Travelport and Pricing and Inventory Manager at FlyEgypt.
Work at Travelport
Hany Gamal El Din has been employed at Travelport since 2018, currently holding the position of Customer Service Support Manager. In this role, he oversees customer service operations in Sharq, Al Asimah, Kuwait. Prior to this position, he served as Help Desk Team Leader at Travelport from 2008 to 2015, where he managed a team focused on providing technical support and solutions.
Previous Experience in Customer Support
Before his current role, Hany worked as Help Desk Team Leader at Travelport for seven years. His responsibilities included leading a team that addressed customer inquiries and technical issues, ensuring efficient service delivery. This experience laid the foundation for his current managerial position, enhancing his skills in customer service management.
Experience at FlyEgypt
In 2016, Hany Gamal El Din worked for FlyEgypt as Pricing and Inventory Manager for a period of six months. In this role, he was responsible for managing pricing strategies and inventory control, contributing to the operational efficiency of the airline.
Location and Work History
Hany has a diverse work history that spans multiple countries. He began his career at Travelport in Egypt, where he worked as Help Desk Team Leader before relocating to Kuwait. His current position as Customer Service Support Manager reflects his extensive experience in the travel and customer service industries.