Heidi Janson
About Heidi Janson
Heidi Janson is a Senior Product Manager at Travelport, specializing in Corporate Solutions and Platform Services. With over 19 years of experience in the travel technology sector, she has a strong background in product management, quality assurance, and customer engagement.
Work at Travelport
Heidi Janson has been employed at Travelport since 2005, serving as a Senior Product Manager/Owner/Analyst in Corporate Solutions and Platform Services. In this role, she focuses on developing technology solutions for the global travel industry. Her responsibilities include writing market requirements documents and facilitating communication between customers, development teams, and third parties regarding software functionality and enhancements. She has also led beta and pilot programs for early-stage products, ensuring that Travelport's offerings meet market needs.
Previous Experience at Galileo International
Before joining Travelport, Heidi Janson worked at Galileo International from 1998 to 2005. She held the position of Technical Analyst - 2nd Tier Support for two years before transitioning to Senior Quality Assurance Analyst & Test Lead for five years. In these roles, she contributed to the information technology and services sector, focusing on quality assurance and testing processes to enhance software products.
Education and Expertise
Heidi Janson studied Computer and Information Sciences and Support Services at the University of Denver from 1998 to 1999. Prior to that, she attended Emily Griffith Technical College, where she earned a degree in Travel and Tourism from 1995 to 1996. Her educational background provides her with a strong foundation in both technology and the travel industry, which supports her current role at Travelport.
Market Analysis and Competitive Research
In her role at Travelport, Heidi Janson conducts competitive analysis to enhance the company's corporate product offerings. This involves assessing market trends and competitor strategies to ensure that Travelport remains competitive in the travel technology sector. Her insights contribute to the development of products that align with customer needs and industry standards.
Industry Representation
Heidi Janson actively represents Travelport at trade and travel industry bodies. She attends customer briefings and engages with industry stakeholders to promote Travelport's solutions and gather feedback. This involvement helps to strengthen Travelport's presence in the travel technology market and fosters relationships with key industry players.