Jai Sharma
About Jai Sharma
Jai Sharma is a Business Intelligence Manager at Travelport, where he has worked since 2020. He oversees an offshore team and has a background in project management and business analysis across various organizations.
Work at Travelport
Jai Sharma has been serving as the Business Intelligence Manager at Travelport since 2020. In this role, he supports the Contract & Billing Enablement Manager in overseeing an offshore team of 20 individuals. His responsibilities include facilitating process improvements and standardizing contracts and billing processes within the organization. Additionally, he acts as the lead contact for financial operations, specifically managing the prebilling change process. His tenure at Travelport has been marked by a focus on enhancing operational efficiency and supporting the agency's commercial objectives.
Previous Experience
Before his current role, Jai Sharma worked as a Business Analyst at Travelport from 2016 to 2020. His career also includes positions such as Project Implementation and Development Officer at the British Airport Authority for one year, and Finance & Project Manager at the London Borough of Hounslow for five years. He served as a Project Manager at the Royal Borough of Kensington and Chelsea for two years and worked as a Business Analyst at Opia Ltd for one year. His diverse experience spans various aspects of project management and business analysis.
Education and Expertise
Jai Sharma holds a Bachelor of Science (BSc) degree in Genetics from the University of Leeds, where he studied from 2002 to 2005. His educational background provides a foundation for his analytical skills and problem-solving capabilities. Throughout his career, he has implemented Agile/SAFe methodologies to coordinate multiple projects and workshops, particularly during the COVID-19 pandemic, focusing on strategic redevelopment in the travel and tourism sector.
Key Responsibilities
In his current position at Travelport, Jai Sharma is responsible for managing the prebilling change process and providing support for contract generation and query resolution across all levels of the Agency Commercial organization. His role involves facilitating process improvements to enhance operational efficiency and ensure the standardization of contracts and billing processes. His contributions are essential for maintaining effective financial operations within the organization.