Jeff Rhoton
About Jeff Rhoton
Jeff Rhoton is a Customer Success Manager at Travelport, where he has worked since 2019. He has over three decades of experience in the travel and technology sectors, including previous roles at Travelport and Worldspan.
Current Role as Customer Success Manager
Jeff Rhoton currently serves as a Customer Success Manager at Travelport, a position he has held since 2019. In this role, he focuses on ensuring client satisfaction and optimizing the use of Travelport's services. His responsibilities include managing customer relationships, addressing client needs, and facilitating the successful implementation of solutions.
Previous Experience at Travelport
Jeff Rhoton has a significant history with Travelport, having worked there for a total of 18 years. He served as a Global Account Manager from 2001 to 2011, where he managed key client accounts and developed strategic relationships. Following this, he transitioned to the role of Global Project Manager from 2011 to 2019, overseeing various projects aimed at enhancing operational efficiency and client engagement.
Early Career at Worldspan
Before joining Travelport, Jeff Rhoton worked at Worldspan from 1990 to 1996. His roles included Supervisor Onsite Training, Field Service Technician, and Account Executive. He later returned to Worldspan as an Account Manager from 2001 to 2007, where he was responsible for managing client accounts and ensuring service delivery.
Educational Background in Business Management
Jeff Rhoton studied at Brigham Young University, where he earned a Bachelor of Science degree in Business Management from 1982 to 1985. This educational foundation has supported his career in various management and technology roles across the travel and technology sectors.
Diverse Experience in the Travel Industry
Jeff Rhoton has extensive experience in the travel industry, having worked for several companies including Northwest Airlines and American Express. At Northwest Airlines, he held roles as a Reservation Sales Agent and Automation Coordinator from 1985 to 1990. He also served as Manager of Technology at American Express for one year in 1999-2000, further diversifying his skill set in technology and customer service.