Jeffrey R.
About Jeffrey R.
Jeffrey R. is a Lead Software QA Engineer with over 12 years of experience at Travelport in County Dublin, Ireland. He holds a Master's Degree in Technology Management and has worked with notable clients in the travel industry, demonstrating expertise in Agile methodologies and various software testing practices.
Work at Travelport
Currently, Jeffrey R. serves as the Lead Software QA Engineer at Travelport, a position he has held since 2012. His role involves conducting software release management and overseeing test planning, management, execution, and defect reporting. He has developed strong platform experience with various technologies, including Web technologies, Microsoft Office SharePoint Server (MOSS), and Mobile Booking Systems. Additionally, he has contributed to projects involving first-tier clients such as Singapore Airlines and EasyJet, enhancing the quality assurance processes within the travel domain.
Previous Experience at RCG Global Services
Before his tenure at Travelport, Jeffrey R. worked as a Senior Software QA Engineer at RCG Global Services for one year, from 2013 to 2014. In this role, he focused on quality assurance processes and contributed to software testing initiatives. His experience at RCG Global Services helped him build a solid foundation in software quality assurance, which he has leveraged in his subsequent roles.
Education and Expertise
Jeffrey R. holds a Master's Degree in Technology Management from the University of the Philippines, where he studied from 2012 to 2016. He also earned a Bachelor's Degree in Electronics and Communications Engineering from the Polytechnic University of the Philippines, completing his studies from 2004 to 2009. His educational background is complemented by certifications in the Scaled Agile Framework (SAFe) version 4, as well as training in Technology Management, Total Quality Management (TQM), and ISO standards.
Career Background
Jeffrey R. began his career as a Software Test Engineer at Accenture Technology Solutions, where he worked from 2010 to 2012. This role involved functional and automation testing, which laid the groundwork for his expertise in software quality assurance. Following his time at Accenture, he transitioned to RCG Global Services and then to Travelport, where he has accumulated over a decade of experience in the software development life cycle (SDLC) and Agile methodologies, particularly Scrum.
Technical Skills and Domain Experience
Jeffrey R. possesses extensive technical skills in web analytics testing and analysis, utilizing tools such as Omniture Site Catalyst and Google Analytics. He has strong experience in database testing with MS SQL Server and XML. His expertise extends to mobile technologies, including Android and iOS, and he has a solid understanding of the travel industry, having worked with various clients and counterparts from the US and Europe.