Jill Katzelnick
About Jill Katzelnick
Jill Katzelnick is an Account Executive at Travelport, where she has worked since 1997. With extensive experience in the travel industry, she focuses on enhancing customer operations and building strong relationships with her accounts.
Work at Travelport
Jill Katzelnick has been an Account Executive at Travelport since 1997, contributing to the company for 27 years. In her role, she analyzes customer operations to recommend products that enhance efficiency and boost revenues. She is responsible for keeping accounts updated on product changes and new offerings, while also addressing business challenges. Katzelnick actively develops action plans to promote product adoption among her accounts, demonstrating a commitment to customer relationship management.
Previous Experience in the Travel Industry
Prior to her tenure at Travelport, Jill Katzelnick worked at Worldspan from 1990 to 1997. She held various positions, including Automation Coordinator and Account Manager/Account Executive. Her early career included roles at Trans World Airlines, where she served as a Reservations Agent, Rate Desk Agent, and PARS Coordinator from 1978 to 1990. This breadth of experience has equipped her with a deep understanding of the travel industry and customer needs.
Education and Expertise
Jill Katzelnick earned a Bachelor of Science degree from the Carroll School of Management at Boston College. Her educational background provides a strong foundation for her work in account management and customer relations within the travel sector. Katzelnick's expertise lies in analyzing customer operations and developing strategies to enhance product adoption and customer satisfaction.
Achievements and Recognition
In 2008, Jill Katzelnick received the '7 Keys Award' for her innovation and collaboration with accounts in her portfolio. This recognition highlights her ability to build strong customer relationships and contribute positively to her organization. Her long-standing career in the travel industry reflects her commitment to excellence and customer service.