Jorge Santos
About Jorge Santos
Jorge Santos is a Systems Administrator at Travelport, where he has worked since 2016 in Mexico City. He has extensive experience in IT services across various companies and regions, and he specializes in managing significant IT projects and coordinating hardware refresh initiatives for Latin America.
Work at Travelport
Jorge Santos has been employed at Travelport as a Systems Administrator since 2016. His role involves managing and completing significant IT projects, including MS Office upgrades, VDI VM migration and updates, and Active Directory clean-up tasks. He coordinates Dell hardware refresh initiatives specifically for the Latin America region, ensuring that systems are up-to-date and functioning efficiently.
Previous Employment Experience
Before joining Travelport, Jorge Santos held several positions in the IT sector. He worked at Mexico Retail Properties as IT Services from 2012 to 2014. Prior to that, he was with Atos as Field Services from 2009 to 2011. He also spent a year at Tata Consultancy Services as End User Computing from 2014 to 2015 and worked at Grupo Altex in Infraestructura y Sistemas from 2007 to 2009.
Education and Expertise
Jorge Santos earned a Licentiate degree in Tecnología de la información from Universidad del Valle de México, completing his studies from 2003 to 2007. His educational background supports his expertise in performing root cause analysis and troubleshooting technical issues across multiple regions, including the USA, Canada, India, and Latin America.
Regional IT Subject Matter Expert
In his current role, Jorge serves as the IT Subject Matter Expert for Latin America. He covers major cities such as Sao Paulo, Bogota, Buenos Aires, and Mexico City. His responsibilities include providing insights and solutions tailored to the specific IT needs of these regions.