Judy Ousley
About Judy Ousley
Judy Ousley is an Information Technology Service Delivery Manager with over 34 years of experience at Travelport. She holds a Bachelor of Science in Computer Science from Missouri Western State University and has a background in managing IT teams and delivering efficient solutions.
Work at Travelport
Judy Ousley has been employed at Travelport since 1990, serving as the Information Technology Service Delivery Manager. In this role, she leads teams responsible for supporting mission-critical systems. Her focus includes solving complex problems and ensuring effective service delivery. Ousley's extensive experience at Travelport spans over three decades, during which she has contributed to various initiatives aimed at enhancing operational efficiency and customer satisfaction.
Education and Expertise
Judy Ousley earned a Bachelor of Science degree in Computer Science from Missouri Western State University. Her educational background provides a solid foundation for her career in information technology. Ousley possesses expertise in service delivery management, team leadership, and problem-solving, which she has applied throughout her professional journey.
Background
Before her current role at Travelport, Judy Ousley worked as a Billing Systems Analyst from 2007 to April 2019. In this position, she focused on understanding complex problems and designing efficient solutions. Prior to that, she served as an IT Manager from 2000 to 2007, where she successfully delivered an Enterprise Data Warehouse by collaborating with business leaders and leveraging vendor relationships.
Achievements
Throughout her career, Judy Ousley has demonstrated a strong focus on customer service and continuous improvement. She aims to foster collaboration across the organization, ensuring that teams work effectively to meet business objectives. Her leadership in delivering critical IT solutions has contributed to the overall success of the projects she has managed.