Julie O'sullivan
About Julie O'sullivan
Julie O'Sullivan serves as the Head of Commercial Management for Travel Partner Solutions at Travelport, where she has worked since 2020. She has a diverse background in project management and customer success, with previous roles at Travelport Digital and Houghton Mifflin Harcourt.
Current Role at Travelport
Julie O'Sullivan serves as the Head of Commercial Management for Travel Partner Solutions at Travelport since 2020. In this role, she leads a global team focused on revenue generation and growth for Travelport's worldwide customer base, specifically across non-distribution offerings. Her responsibilities include managing senior Commercial, Customer Success, and Account Managers at a global level, ensuring that customer success initiatives are effectively implemented.
Previous Experience at Travelport
Prior to her current position, Julie O'Sullivan held several roles at Travelport. She was the Head of Digital - Business Travel from 2018 to 2020 and the Director of Customer Advocacy from 2016 to 2018. Additionally, she worked as a Program Manager and Regional Professional Services Director at Travelport Digital from 2015 to 2016. Her extensive experience at Travelport has contributed to her expertise in managing customer relationships and driving business growth.
Career Background in Project Management
Julie O'Sullivan has a solid background in project management, having worked in various capacities at Houghton Mifflin Harcourt and Lionbridge. Her roles included Software Development Project Manager and International Project Manager at Houghton Mifflin Harcourt from 2011 to 2014, and Project Manager at Lionbridge from 2006 to 2011. This experience has equipped her with skills in managing complex projects and ensuring successful outcomes.
Educational Qualifications
Julie O'Sullivan holds multiple degrees. She earned a Master of Arts in Conference Interpreting from Dublin City University. Additionally, she has a Bachelor of Arts in French Literature and Translation Studies from Université Toulouse - Jean Jaurès, and another Bachelor of Arts in English and French from the National University of Ireland, Galway. Her educational background supports her professional roles in communication and project management.
Expertise in Customer Success Initiatives
Julie O'Sullivan has been instrumental in driving customer success initiatives, particularly for Travelport's non-distribution offerings. Her leadership in this area has focused on enhancing customer satisfaction and ensuring that clients receive optimal value from the services provided. Her extensive experience in managing customer relationships at a global level has contributed to her effectiveness in this role.