Klaus Bossa Dos Santos
About Klaus Bossa Dos Santos
Klaus Bossa Dos Santos is a Key Account Manager with extensive experience in the travel technology sector, currently working at Travelport since 2015. He has a strong background in account management, having previously held positions at Galileo International, Sabre Corporation, and American Airlines.
Work at Travelport
Klaus Bossa Dos Santos has been employed at Travelport as a Key Account Manager since 2015. In this role, he manages a portfolio of 40 accounts, generating a total revenue of $2.0 million. He actively participates in strategic meetings and company decision-making processes, ensuring that the needs of clients are met. His responsibilities include monitoring agency performance weekly to ensure contractual obligations are fulfilled.
Previous Experience at Galileo International
Before joining Travelport, Klaus worked at Galileo International as an Instructor from 2002 to 2007 in the São Paulo Area, Brazil. During his five years at Galileo, he contributed to training and development initiatives within the company, enhancing the skills of employees in the travel technology sector.
Experience at Sabre Corporation
Klaus served as a Senior Account Executive at Sabre Corporation from 2007 to 2015, also in the São Paulo Area, Brazil. In this position, he was responsible for managing key accounts and fostering relationships with clients in the travel industry, contributing to the company's growth and client satisfaction.
Educational Background
Klaus Bossa Dos Santos studied at UNIESP S.A., where he earned a Bachelor's degree in Business Administration and Management from 1989 to 1993. This educational background provided him with foundational knowledge and skills applicable to his career in account management and the travel industry.
Achievements in Market Share and Client Adoption
In 2019, Klaus successfully increased market share from 4% to 10% for the consolidator SAKURA. Additionally, he played a key role in the implementation of a new company platform in 2018, achieving an 80% client adoption rate. These achievements reflect his ability to drive growth and enhance client engagement.