Kristy Williams
About Kristy Williams
Kristy Williams serves as the Head of Pacific AM and APAC Online Travel Agencies at Travelport, where she has worked since 2022. With over a decade of experience in the travel industry, she has held various leadership roles at Travelport and American Express Global Business Travel, focusing on sales growth and client retention across multiple countries.
Current Role at Travelport
Kristy Williams serves as the Head of Pacific AM & APAC Online Travel Agencies at Travelport. She has held this position since 2022 and is based in Australia. In this role, she oversees operations and strategies for online travel agencies across the Pacific region, focusing on enhancing business performance and client engagement.
Previous Experience at Travelport
Williams has a significant history with Travelport, having worked in various roles since 2007. She started as Regional Sales Manager for VIC, TAS & SA, then progressed to Regional Sales Manager for the Stella Group, and later served as Regional Sales Director APAC for eight years. Her tenure at Travelport included a brief role as Director of Corporate & Government in 2018-2019.
Experience at American Express Global Business Travel
From 2019 to 2021, Kristy Williams worked as Director of Sales at American Express Global Business Travel in the United States. In this capacity, she was responsible for driving sales initiatives and managing client relationships, contributing to the company's growth across multiple markets.
Education and Professional Development
Williams studied at William Angliss College, where she earned a Diploma in Business Travel & Tourism. She was also selected as one of the Top 30 leaders at Travelport globally to participate in a leadership development program, which facilitated her recruitment for US operations from Australia.
Specialization and Skills
Kristy Williams specializes in repairing challenging situations and increasing overall client retention. With over 10 years of experience in the APAC region, she has developed a strong understanding of market dynamics before shifting her focus to the United States market.