La Cole Gay
About La Cole Gay
La Cole Gay is an Implementation Project Manager at Travelport, where she has worked since 2013. She holds a Bachelor of Arts in Political Science and Government from Ohio University and has extensive experience in customer relationship management and project management.
Work at Travelport
La Cole Gay has been an Implementation Project Manager at Travelport since 2013, contributing to the company's operations in the Greater Atlanta Area for over 11 years. Prior to this role, Gay served as a Customer Support Supervisor from 2011 to 2013 and as a Technical Trainer from 2001 to 2011. This extensive tenure at Travelport highlights a deep understanding of the company's processes and culture.
Education and Expertise
La Cole Gay studied Political Science and Government at Ohio University, earning a Bachelor of Arts (B.A.) from 1997 to 2000. Additionally, Gay attended the University of Oregon, where a Bachelor of Arts (B.A.) was obtained in the field of Political Science and Government from 1990 to 1992. Gay possesses expertise in Technical Documentation and Software Documentation, which are essential for managing complex IT projects.
Professional Skills
La Cole Gay has strong skills in Customer Relationship Management (CRM) and Account Management. These skills are vital for enhancing client satisfaction and retention, ensuring that client needs are effectively met throughout project implementations.
Background
Before joining Travelport, La Cole Gay worked as an Intern at the Ohio Secretary of State from 1999 to 2000. This early experience contributed to the foundational knowledge in public service and governance, complementing Gay's academic background in Political Science.
Certifications
La Cole Gay holds a Project Management Professional (PMP) certification. This credential signifies a high level of competence in project management practices, further enhancing Gay's qualifications for managing complex projects within the IT sector.