Laura Pacaud
About Laura Pacaud
Laura Pacaud is a UX Researcher at Travelport, specializing in user validation and design decisions for global companies. She has a background in web development and design, with previous roles at Lightbox, Franchise Direct, and Kooba.
Current Role at Travelport
Laura Pacaud currently serves as a UX Researcher at Travelport, a position she has held since 2020. In this role, she advocates for robust user validation throughout all phases of product life cycles. Her work focuses on implementing user-centered design principles to enhance the overall user experience. She collaborates closely with product management to support metrics-driven outcomes for product releases, ensuring that user feedback informs design decisions.
Previous Experience in UX and Web Management
Prior to her role at Travelport, Laura Pacaud accumulated extensive experience in web project management and user experience research. She worked at Franchise Direct from 2015 to 2020 as a Digital Strategy Specialist and UX Researcher. Additionally, she held positions at Lightbox and Kooba as a Web Project Manager, where she was involved in web design and project management. Her early career included internships in web project management, providing her with a solid foundation in the field.
Educational Background in User Experience and Web Development
Laura Pacaud has a strong educational background in user experience and web development. She studied at Dún Laoghaire Institute of Art, Design and Technology, where she earned a Certificate in User Experience Research and Design (Level 9) from 2018 to 2019. Additionally, she completed an Advanced Diploma in Web Development at Dublin Business School from 2014 to 2015. Her academic journey also includes two master's degrees from Université du Sud Toulon Var, focusing on Information and Communication.
Specialization in User Experience Research Methodologies
Laura Pacaud specializes in implementing realistic, scalable, and actionable design decisions for both B2B and B2C global companies. She utilizes a diverse set of research methodologies, including treejack and card sorting, to enhance user experience. Her approach emphasizes the importance of user validation and data-driven insights, which guide her design strategies and contribute to successful product outcomes.
Background in Design and Development
Laura Pacaud has a background that combines both design and web development. This unique blend of skills enhances her ability to collaborate effectively with a broad range of stakeholders. Her experience in web design and project management allows her to bridge the gap between technical and creative teams, facilitating better communication and project execution.