Leonard Arickswamy
About Leonard Arickswamy
Leonard Arickswamy is a Senior Sales Manager at Travelport, where he has worked since 2008. He has a background in account management with Swiss International Air Lines and Etihad Airways, and he has successfully driven customer acquisition and relationship building in the travel technology sector.
Work at Travelport
Leonard Arickswamy has been serving as a Senior Sales Manager at Travelport since 2008. In this role, he is responsible for promoting the Galileo Global Distribution System (GDS) to both existing and new customers in Abu Dhabi and Al Ain. He leads a cross-functional account team, ensuring that solutions provided meet or exceed customer expectations. His responsibilities also include building relationships with airlines and updating special fares and pricing, as well as overseeing the implementation of Galileo software and hardware installations.
Previous Experience at Swiss International Air Lines
Before joining Travelport, Leonard Arickswamy worked as an Account Manager at Swiss International Air Lines from 2001 to 2004. During his three years in Abu Dhabi, he focused on managing customer accounts and enhancing service delivery. His experience at Swiss International Air Lines laid the foundation for his subsequent roles in the aviation and travel technology sectors.
Experience at Etihad Airways
Leonard Arickswamy was an Account Manager at Etihad Airways from 2004 to 2008, also based in Abu Dhabi. Over four years, he managed key accounts and contributed to the airline's customer engagement strategies. His role involved building strong relationships with clients and enhancing the overall customer experience, which further developed his skills in account management within the airline industry.
Education and Expertise
Leonard Arickswamy earned a Bachelor of Commerce (B.Com.) degree from St. Andrews College in Mumbai. His educational background provides a solid foundation for his career in sales and account management within the travel and aviation sectors. His expertise includes customer relationship management, sales strategy development, and the implementation of travel technology solutions.
Achievements in Sales
In 2008, Leonard Arickswamy achieved significant success by acquiring 75% of customers for Galileo in a record time of three months. This accomplishment highlights his ability to drive sales and expand customer bases effectively, showcasing his skills in the competitive travel technology market.