Marc Van Den Berg
About Marc Van Den Berg
Marc Van Den Berg serves as the Strategic Support Manager for Europe at Travelport, where he has worked since 2019. He has extensive experience in travel technology, having previously held various roles at Galileo International for over a decade.
Work at Travelport
Marc Van Den Berg has served as the Strategic Support Manager Europe at Travelport since 2019. In this role, he focuses on providing strategic support for Travelport's subscriber applications, including Galileo Desktop and Worldspan Go. His responsibilities include overseeing the implementation and management of these applications to enhance user experience and operational efficiency. Based in Berks, West Berkshire, United Kingdom, he has contributed to the company's mission of delivering innovative travel technology solutions.
Previous Experience at Galileo International
Prior to his tenure at Travelport, Marc Van Den Berg worked at Galileo International for 13 years, from 1997 to 2010. He held various positions, starting as a Customer Support Executive and later advancing to Technical Support Coordinator. His roles involved providing technical assistance and support to clients, ensuring effective use of Galileo's systems. This extensive experience laid the foundation for his expertise in travel technology and customer service.
Specialization in Travel Technology
Marc Van Den Berg specializes in supporting Travelport subscriber applications, particularly Galileo Desktop and Worldspan Go. His expertise extends to managing CRM and ERP systems within the travel technology sector. He has developed a diverse skill set that encompasses technical consulting, support specialization, and project management. This specialization enables him to effectively address client needs and enhance the functionality of Travelport's offerings.
Project Management and Migration Expertise
Marc has extensive experience in managing office moves and subscriber migration projects. His project management skills are essential in ensuring smooth transitions for clients utilizing Travelport's services. This experience includes coordinating logistics, managing timelines, and facilitating communication among stakeholders to achieve successful outcomes in various projects.