Mark Lenahan
About Mark Lenahan
Mark Lenahan serves as the Head of Retailing Strategy at Travelport, where he focuses on enhancing the digital customer experience for airlines. With extensive experience in the travel and technology sectors, he has held various leadership roles and is actively involved in initiatives that promote innovation in the industry.
Current Role at Travelport
Mark Lenahan serves as the Head of Retailing Strategy at Travelport, a position he has held since 2022. In this role, he focuses on developing strategies that enhance retailing capabilities within the travel industry. His work involves managing the Travelport Accelerator, which emphasizes innovation and collaboration with startups. Lenahan's expertise in digital customer experience is crucial for improving airline services and passenger handling technology.
Previous Experience in Travelport
Prior to his current role, Lenahan worked at Travelport as Propositions Director for Airlines from 2018 to 2022. His responsibilities included overseeing product propositions aimed at enhancing airline offerings. Additionally, he held the position of Head of Digital Propositions at Travelport Digital for a brief period in 2018, where he contributed to digital strategy development.
Consulting and Advisory Roles
Lenahan has a diverse background in consulting and advisory roles. He co-founded CJ Ignition, where he served as a consultant from 2016 to 2018. He also provides advisory services to TravelScrum since 2020, focusing on advancing travel technology through pilot and university projects. Furthermore, he has been an advisor on the Travel Tech Sector at TechIreland since 2017.
Educational Background
Lenahan completed his secondary education at Muredach's College, where he studied subjects including English, Art, and Physics. He then pursued a Bachelor of Science in Computer Science at Trinity College Dublin from 1990 to 1994. This educational foundation has supported his extensive career in technology and travel.
Leadership in Travel Community
Since 2016, Lenahan has been actively involved as the Chapter Leader for Travel Massive in Dublin. This role allows him to lead a global community of travel industry professionals, fostering networking and collaboration among members. His leadership contributes to the growth and development of the travel community in the region.