Meredith Russell
About Meredith Russell
Meredith Russell is a Senior Technical Communicator at Travelport, specializing in online help for APIs related to travel services. She has extensive experience in technical writing and documentation, having worked with various companies in the travel and technology sectors since 1998.
Current Role at Travelport
Meredith Russell serves as a Senior Technical Communicator at Travelport, a position she has held since 2015. In this role, she is responsible for creating online help documentation for Travelport's flagship API offerings. These offerings include RESTful APIs that facilitate air, car, and hotel search and booking capabilities. Her work involves collaborating closely with developers to ensure that documentation is accurate and up-to-date, reflecting the latest changes in the APIs.
Previous Experience in Technical Communication
Prior to her current role, Meredith Russell accumulated extensive experience in technical communication across various organizations. She worked at Ascend Geo, LLC as a Documentation Consultant from 2006 to 2008, and at Cendant as a Contract Technical Writer, QA, and Business Analyst for 11 months in 2001. Additionally, she held positions at the US Forest Service and CableLabs, where she served as a Contract Technical Writer and Senior Technical Writer, respectively. Her diverse background has contributed to her expertise in the field.
Education and Academic Background
Meredith Russell earned her Bachelor of Arts degree in English from the University of Kentucky. This academic foundation has equipped her with strong writing and communication skills, essential for her roles in technical writing and documentation. Her education has played a significant role in shaping her career in technical communication.
API Documentation Expertise
Meredith Russell has specialized experience in documenting APIs for major travel companies, including Orbitz and Priceline. She is proficient in both XML and JSON formats, providing detailed explanations of request and response formats, modifiers, and sample data. Her expertise in API documentation is critical for ensuring that developers and users can effectively utilize the APIs.
Agile Methodologies in Documentation
In her current role, Meredith Russell works within Scaled Agile Framework (SAFe) and Agile methodologies to update documentation continuously. She collaborates with development teams to ensure that documentation aligns with ongoing release cycles, facilitating a streamlined approach to technical communication in a fast-paced environment.