Michael Duff
About Michael Duff
Michael Duff is a Senior Information Security Engineer at Travelport, where he oversees cybersecurity measures and threat detection. He has a background in IT support and administration, with previous roles at Pomeroy, FEMA, and iParametrics, LLC.
Current Role at Travelport
Michael Duff serves as a Senior Information Security Engineer at Travelport, a position he has held since 2022. In this role, he focuses on enhancing the security infrastructure of the organization. His responsibilities include overseeing cybersecurity measures and threat detection as the Crowdstrike Administrator. Duff's expertise in network troubleshooting and installation plays a significant role in maintaining the integrity of Travelport's information systems.
Previous Experience in IT Support
Prior to his current role, Michael Duff worked at several organizations in various IT support capacities. He was employed at Pomeroy as IT Desktop Support II from 2014 to 2015, where he provided technical support in Alpharetta, GA. He also served as an IT Administrator and Resource Coordinator at iParametrics, LLC from 2008 to 2013. His experience includes managing IT resources and providing support to enhance operational efficiency.
Education and Certifications
Michael Duff studied at Kennesaw State University, where he pursued a Professional in Human Resources certification in 2009. He also holds a Bachelor of Arts degree in Humanities and Philosophy from the University of Mobile, which he completed from 1999 to 2002. His educational background supports his diverse skill set in both IT and human resources.
Background in Disaster Recovery and Recruitment
Earlier in his career, Michael Duff worked as a Disaster Recovery Monitor for FEMA in 2004, where he contributed to disaster response efforts for a period of four months. He also held a position as an Aerospace Recruiter and Customer Service Representative at Johnson Service Group, Inc from 2007 to 2008. These roles provided him with experience in both operational support and customer service.
Technical Skills and Specializations
Michael Duff possesses specialized skills in printer and scanner installation and setup, which contribute to operational efficiency in IT environments. His technical expertise extends to network troubleshooting and installation, making him a valuable asset in maintaining secure and efficient information systems.