Michael Robertson, Csm
About Michael Robertson, Csm
Michael Robertson is a Scrum Master with extensive experience in agile methodologies and project management. He has worked in various roles across multiple companies, including Travelport, where he has been instrumental in implementing SAFe practices and training teams in agile frameworks.
Current Role at Travelport
Michael Robertson serves as a Scrum Master at Travelport, a position he has held since 2017. In this role, he has been instrumental in the early adoption of the Scaled Agile Framework (SAFe) within the organization. He has organized and participated in a scrum of scrums and an agile community of practice, fostering collaboration and knowledge sharing among teams. Robertson has trained and coached over 12 teams to transition to agile methodologies and effectively utilize JIRA, enhancing the overall efficiency of project management at Travelport.
Previous Experience in Project Management and Analysis
Before joining Travelport, Michael Robertson accumulated extensive experience in various roles. He worked as a Project Manager at Baker Hughes from 2007 to 2009, where he managed projects in the Houston, Texas area. Prior to that, he served as a Business Analyst contracted through APEX Systems at Comcast for eight months in 2014-2015. His career also includes a role as an I.T. Technical Lead at Robert Half Technology from 2010 to 2011 and as an Implementations Specialist at StarRez Inc from 2011 to 2013.
Background in Software Development and Technical Leadership
Michael Robertson began his career in the technology sector as a Developer / Systems Analyst at Baker Hughes from 2006 to 2007. He also worked as a Supervisor Graphics Specialist / Proofreader at Tabs Direct from 2001 to 2006. His technical background has equipped him with a solid foundation in software development and team leadership, which he has leveraged throughout his career in various technical roles.
Education and Academic Credentials
Michael Robertson earned a Bachelor of Science degree in Information Systems from the University of Houston, completing his studies from 2001 to 2005. This academic background has provided him with the knowledge and skills necessary to excel in his roles within the technology and project management sectors.
Achievements in Agile Methodologies
At Travelport, Michael Robertson has played a significant role in implementing agile methodologies across the organization. He has led multiple AI teams focusing on various aspects such as internal search engines, bookings, errors and alerts, and predicting air travel and airlines. Additionally, he has been involved in forming two new teams to ensure operational readiness for the train's Program Increment 0 (PI0), demonstrating his commitment to enhancing team performance and project outcomes.