Michelle Hill Daum
About Michelle Hill Daum
Michelle Hill Daum serves as the Director of Architecture Americas at Travelport, where she leads a team of Solution Architects and contributes to the company's Agile Transformation. She has a background in Management Information Systems and Hotel Administration, and has held various roles in architecture and consulting across multiple organizations.
Current Role at Travelport
Michelle Hill Daum serves as the Director of Architecture Americas at Travelport since 2019. In this role, she leads a team of Solution Architects in North America, focusing on various sectors including Air, Rail, Hotel, and Car Rental. Her responsibilities include overseeing content acquisition and distribution, ensuring that Travelport's architecture aligns with industry standards and client needs.
Previous Experience at Travelport
Michelle has held multiple positions at Travelport prior to her current role. She worked as a Senior Solutions Architect from 2015 to 2016, and later as an Architecture Manager from 2017 to 2018. Additionally, she served as a Senior Software Development Engineer and Release Manager in 2013. Her diverse experience within the company has contributed to her expertise in architectural solutions.
Professional Background
Before joining Travelport, Michelle worked at Hewlett-Packard Enterprise Services as a Consultant Architect from 2009 to 2013. This role provided her with a strong foundation in architectural practices and consulting, which she has applied throughout her career in the travel technology sector.
Education and Expertise
Michelle holds a Bachelor of Business Administration (BBA) with a focus on Management Information Systems from the University of Nevada-Reno. She also studied Hotel/Motel Administration and Management at the University of Nevada-Las Vegas. Her educational background supports her extensive knowledge in both technology and the hospitality industry.
Contributions to Agile Transformation
In her current role, Michelle contributes to the Agile Transformation at Travelport by teaching SAFe courses and coaching as a SAFe Program Consultant (SPC). She works within the Scaled Agile Framework (SAFe) across multiple Agile Release Trains, enhancing the company's agile practices and methodologies.