Miles Bandson
About Miles Bandson
Miles Bandson is a Client Services Executive specializing in Business Applications at Travelport, where he has worked since 2015. With over 24 years of experience in customer service and support roles within the travel industry, he demonstrates a strong commitment to providing effective solutions for clients.
Current Role at Travelport
Miles Bandson currently serves as a Client Services Executive – Business Applications at Travelport. He has held this position since 2015, contributing to the organization for over nine years. In this role, he utilizes his extensive experience to support clients with business application needs, ensuring effective solutions and high levels of customer satisfaction.
Previous Experience at Travelport
Miles Bandson has a long history with Travelport, having worked in various capacities since 1994. His roles have included Service Centre Specialist from 1994 to 2011, Quality Assurance Analyst from 2011 to 2012, Operational Account Manager from 2012 to 2014, and Manager Product Support for a brief period in 2014. This diverse experience has equipped him with a comprehensive understanding of the company's operations and customer service.
Education and Expertise
Miles Bandson studied at Waimea College in New Zealand, where he achieved his Higher School Certificate (HSC) from 1973 to 1975. His educational background complements his professional expertise, which includes supporting Travelport's core products, hardware and software installations, and internet-based solutions. He also possesses knowledge of back office accounting systems up to the general ledger level.
Customer Service Skills
Miles Bandson is recognized for his strong customer service ethic. He has demonstrated the ability to provide timely and knowledgeable resolutions to client problems. His extensive experience in the travel industry, particularly in areas such as travel, fares, ticketing, and IT, has enabled him to effectively support both clients and colleagues in achieving their objectives.
Industry Experience
With over 24 years of experience primarily as a service centre specialist within a global distribution company, Miles Bandson has developed a robust skill set. His long tenure in the travel sector has provided him with significant insights into operational processes and client needs, enhancing his capability to deliver effective solutions.