Mphatso Katundu
About Mphatso Katundu
Mphatso Katundu is an executive specializing in sales and customer services, currently employed at Travelport in the United Kingdom and Telekom Networks Malawi Limited in Malawi. He has over 15 years of experience in the telecommunications industry and holds a certificate from The Polytechnic's Continuing Education Centre.
Work at Travelport
Mphatso Katundu has been employed at Travelport since 2018, serving as an Executive in Sales and Customer Services. Over the past six years, he has contributed to the company's operations in Berks, West Berkshire, United Kingdom. His role involves overseeing customer service strategies and sales initiatives, aimed at enhancing client satisfaction and driving revenue growth.
Current Role at Telekom Networks Malawi Limited
In addition to his position at Travelport, Mphatso Katundu has been working at Telekom Networks Malawi Limited since 2009 as a Corporate Services Representative. He has accumulated 15 years of experience in this role, based in Blantyre, Southern Region, Malawi. His responsibilities likely include managing corporate client relationships and ensuring service delivery meets organizational standards.
Previous Experience at Telekom Networks Malawi Limited
Prior to his current role, Mphatso Katundu worked at Telekom Networks Malawi Limited as a Sales and Customer Services Representative from 2008 to 2018. Over the course of ten years, he developed skills in customer engagement and sales processes, contributing to the company's customer service framework in Blantyre, Southern Region, Malawi.
Education and Expertise
Mphatso Katundu studied at The Polytechnic, Continuing Education Centre, from 2017 to 2018. This one-year program provided him with additional knowledge and skills relevant to his career in sales and customer services, enhancing his professional capabilities in the telecommunications and travel sectors.