Norman Henson
About Norman Henson
Norman Henson is a Principal Architect at Travelport, where he has worked since 2019. He previously held various engineering leadership roles at American Express and IHG, focusing on cloud strategy and system integration.
Work at Travelport
Norman Henson has been serving as a Principal Architect at Travelport since 2019. In this role, he focuses on developing architectural strategies that enhance system performance and support the company's technological evolution. His responsibilities include creating a multiyear strategic roadmap for the next-generation platform and integrating legacy systems effectively. Henson's work aims to optimize operational efficiency while minimizing disruption during transitions.
Previous Experience at American Express
Norman Henson held multiple roles at American Express, including Engineering Director for Infrastructure and Security from 2017 to 2019 and Engineering Director for Applications Development from 2015 to 2017. During his tenure, he was involved in significant infrastructure projects and application development initiatives, contributing to the company's technological advancements in the Phoenix, Arizona area.
Career at IHG
Henson worked at IHG in various capacities from 2011 to 2015. He served as Director of Systems Engineering, Director of Service Engineering, and Senior Technical Advisor. His roles involved leading the AWS cloud strategy and migration roadmap, as well as transforming engineering teams to foster innovation and collaboration. Henson's leadership contributed to aligning technical initiatives with business objectives.
Education and Expertise
Norman Henson studied at the University of Phoenix, where he earned a Master of Science in Computer Information Systems (MSCIS) from 2003 to 2005. He also obtained a Bachelor of Science in Information Technology (BSIT) with a focus on Operating Systems from 2001 to 2003. His educational background provides a strong foundation for his expertise in systems architecture and engineering.
Achievements in Engineering and Architecture
Throughout his career, Norman Henson has achieved notable milestones in engineering and architecture. He developed a comprehensive architectural roadmap that streamlined the transition from legacy to modern systems. Additionally, he rationalized the CI/CD toolchain to enhance compliance and flexibility, ensuring that engineering processes are auditable and consistent. Henson's contributions have significantly impacted the organizations he has worked with.