Paul Yee Fong
About Paul Yee Fong
Paul Yee Fong is an Account Manager at Travelport, where he has worked since 2021. He has a background in business administration and management, with previous experience at Wells Fargo Bank and Corporate Travel Management US.
Work at Travelport
Currently, Paul Yee Fong serves as an Account Manager at Travelport, a position he has held since 2021. In this role, he collaborates with various resources within the company, including Customer Support Managers, Business Development Managers, and Solution Consultants. His focus is on enhancing the customer experience by ensuring that Travelport's support resources are optimized. Paul is also responsible for managing the re-negotiation of contracts, which is essential for maintaining long-term customer relationships. His strategic role involves building senior relationships throughout the organization to support customer business growth.
Previous Experience at Corporate Travel Management US
Before joining Travelport, Paul Yee Fong worked as an Account Manager at Corporate Travel Management US from 2012 to 2021. During his nine years in this role, he developed skills in customer relationship management and account strategy. His experience at Corporate Travel Management US provided him with a solid foundation in the travel industry, enabling him to effectively manage accounts and support customer needs.
Career at Wells Fargo Bank
Paul Yee Fong began his career in the financial sector as a Personal Banker at Wells Fargo Bank, where he worked from 2009 to 2012. During his three years in this position, he gained experience in customer service and financial management. His role involved assisting clients with their banking needs and building relationships to support their financial goals.
Education and Expertise
Paul Yee Fong studied at the University of Nebraska-Lincoln, where he earned a Bachelor of Science (B.S.) degree in Business Administration and Management from 2007 to 2012. His education provided him with a strong foundation in business principles, which he has applied throughout his career in account management and customer relations. Additionally, he attended Papillion La-Vista South from 2003 to 2007, further contributing to his academic background.